Become a HERO Member today.
HERO 1 Month Individual Membership
Have a travel insurance? Please add international concierge.
International Concierge add-on
Concierge members receive full service medevac coordination. HERO and it’s partners handle all of the phone calls, family notifications, insurance claim paperwork and planning necessary to complete a medevac flight, from the first call for assistance by a member to arrival in a hospital in the USA.
4.5 Mandatory International Concierge. It is mandatory that all Families and/or individuals that have an international insurance with medical evacuation, must also have the ‘International Concierge Service Plan’ additional to the local plan. HERO may charge up to $10,000.00 for a medical evacuation coordination fee to a client who does not have international concierge. This fee does not include cost of the medical evacuation, only the coordination. The customer must have a valid international insurance that covers medical evacuation to be eligible for International Concierge.