top of page

Clients Reviews

Hero Client Rescue

Av. Panaméricaine, Pétion-Ville, Haití

4.9

A huge thank you to Hero Helicopter Ambulance for their incredible professionalism and swift response in transporting an 11-year-old child from the countryside to receive urgent medical care in Port-au-Prince. Their dedication, efficiency, and life-saving efforts truly make a difference in critical situations like this.
From the quick dispatch to the skilled medical team on board, every step of the rescue was handled with precision and care. The child’s safety and well-being were the top priority, and thanks to their expertise, a life was given a fighting chance in this actual chaos situation.

HERO Client Rescue very safely, compassionately and comfortably flew our son from Port-Au-Prince to Cap Hatien. Their level of concern, knowledge of the ongoing situation in and around PAP and understanding of the urgency helped create a fantastic plan that helped us and our son feel so comfortable. I highly receive d HERO and Hunter Picken for all safe transportation in Haiti

Dear Hunter all Hero team.
I want to extend my deepest gratitude to the HERO team for their swift and professional response in helping us evacuate Port-au-Prince when we had no other way out due to the airport closure. Their dedication and compassion made it possible for us to reach Canada in time for a critical operation. The HERO team went above and beyond to ensure our safety and well-being, and I highly recommend their services—they are truly the best in Haiti!
Thank you very much.

Fabrice Burr Reynaud

Hero has the best team ever. I am forever Greatful for them. Since 2019 they have been saving our relatives in Leogane and Petit Goave.

I cant say enough good things about HERO and their team! Our team has worked crisis response in more countries that I can remember and we have never had logistics run as smoothly as they did on our recent operation in Haiti. This would not have been the case without HERO's expertise, knowledge and willingness to get the job done. They will be our first call for all future needs in that region.

Hero’s provided outstanding service during a difficult time for our family. They handled my uncle’s arrangements with compassion, professionalism, and attention to every detail. The staff was incredibly kind and made the process as smooth as possible. I truly appreciate their care and highly recommend them!

HERO helped evacuate my children from Haiti with less than six hours notice. They coordinated pick up by helicopter, arranged for a place for them to stay, and got them to the embassy in time the next day to get on a flight home. As someone who has lived and worked in Haiti, I confidently recommend them to anyone in need of security or evacuation services. They are the only organization I trust to coordinate evacuations in Haiti.

I want to express my deepest gratitude to HERO for their incredible compassion and dedication to helping those in need. Their willingness to assist individuals who cannot afford critical transportation or emergency services is truly remarkable. They go above and beyond, providing not just a service but also hope and humanity in the most challenging times.

Your team’s professionalism, kindness is truly remarkable. I highly recommend HERO for their commitment to serving others.
MMG

En décembre 2024 nous avons dû évacuer en urgence notre fille de 3 ans. Hero a répondu au premier appel. Aujourd'hui nous sommes très reconnaissants et heureux d'annoncer que la fille va bien et est déjà de retour au pays.

Recently we were able to safely evacuate 3 adopted children from Haiti. It was only possible because of HERO. Key members of their staff demonstrated incredible availability, care, and assertiveness, going above and beyond to coordinate a VERY complex operation to get our kids to safety. They are uniquely familiar with the systems, protocols, and process in Haiti and they just know how to successfully execute. We were amazed at what they were able to do for us in a very short time frame and we are overcome with gratitude at how hard they worked on our family's behalf. They were an answer to prayer.

We needed our 87-year old mom who could not stand and walk, and with many other health complications transported back home to the United states from Port-au-Prince, Haiti’s red zone gang controlled area. Our family was blessed by the timely and compassionate response of so many organizations, including Hunter Pickin, The Director of HERO. He had her transported on Christmas Day via HERO’s helicopter to another region of Haiti without charging us a penny. We’re so grateful. Mom’s now back home and receiving better care in a safer place.

A big shout out to Mr. Hunter and the HERO organization in Petionville, Haiti for letting God Use them in such effective & compassionate way along with so many others! Happy New Year!:)🙏🏽🙌🏼

Almost every day I am hearing stories about how HERO Client Rescue is the premiere SOS and emergency medical rescue coordinator in Haiti. They have access to ground and air ambulance services, they use US standards in their paramedic training, and they have good partnerships with hospitals all over the country. They even have medivac options to the US in case of catastrophe. If you are going to visit Haiti, it would serve you well to look into a Hero membership while you are there. They have a website, and smartphone apps, too.

Screen%20Shot%202021-01-09%20at%207.29_e
bottom of page