HERO's Family Membership will give you the peace of mind that you've been looking for while living in Haiti. Purchase a membership for your family today!
• Access to HERO's WhatsApp Member Group for security alerts
• 2 In-Country emergency flight transports per family
• 24/7 unlimited access to HERO emergency resources
• 5 ground ambulance transports
• Patient advocacy should you require hospitalization
• 3rd Party Coverage (if you are involved in an accident, injured non-member locals are covered, regardless of fault)
• Add additional family members at a low rate of $25 per year per person, up to 6 total family members
International Concierge add-on
Concierge members receive full service medevac coordination. HERO and it’s partners handle all of the phone calls, family notifications, insurance claim paperwork and planning necessary to complete a medevac flight, from the first call for assistance by a member to arrival in a hospital in the USA. HERO is partnered with multiple Air Ambulance services and the Haitian Autorité Aéroportuaire Nationale to provide the highest possible level of air ambulance service to our members.
A HERO membership and an insurance that covers international medical evacuations is required to purchase the Concierge add-on.
*4.4 Eligibility. The eligible participants for a family plan are: The primary, the spouse, and the children who depend upon the parents for support. The children must be under nineteen years of age. If over nineteen they will not be enrolled unless they are full time students at a school, a college or University. In all cases, the insurance for the children will terminate when they reach the age limit of 23.Children of the primary and spouse shall include biological children and step-children, foster children that depend upon support and live in a regular parent-child relationship.
4.5 Mandatory International Concierge. It is mandatory that all Families and/or individuals that have an international insurance with medical evacuation, must also have the ‘International Concierge Service Plan’ additional to the local plan. HERO may charge up to $10,000.00 for a medical evacuation coordination fee to a client who does not have international concierge. This fee does not include cost of the medical evacuation, only the coordination. The customer must have a valid international insurance that covers medical evacuation to be eligible for International Concierge.
